Family caregiver support

Family Caregiver Support
(part-time, 24hrs a week or less)
$15.50 an hour
 
Are you a go getter who understands the difference between “Doing For” and “Doing With”? Join The Hub on Smith as the Family Caregiver Support and empowering caregivers through partnership, collaboration, and meaningful connections—where your initiative helps people build confidence, not dependence.

About the Position
The Family Caregiver Support position plays a vital role in strengthening and supporting caregivers by working with them—not for them. Through direct support, community collaboration, and thoughtful care coordination, the Family Caregiver Support person ensures caregivers feel informed, supported, and capable as they navigate their caregiving journey.

JOB DESCRIPTION
Title: Family Caregiver Support
Location: 211 Smith Street, Sheridan, WY 82801
Reports to: Family Caregiver Coordinator

ESSENTIAL JOB FUNCTIONS
Compliance & Program Administration

• Ensures full compliance with state and federal requirements for the National Family Caregiver (FCG) and Older Relative Caregiver (ORC) Support Programs to maintain program integrity and funding eligibility.
• Obtain Access Care Coordinator endorsement and attends mandatory trainings to fulfill mandatory twelve credit requirement.
• Contributes to annual planning and budget development to support sustainable and effective service delivery.
• Supports ongoing program development by identifying needs, improving processes, and aligning services with organizational goals.
• Produces accurate and timely monthly service unit reports to support oversight, evaluation, and funding requirements.

• Delivers individualized, one-on-one support to family caregivers by assessing needs, monitoring progress, and promoting caregiver stability and well-being.
• Provides comprehensive direct services that result in informed decision-making and improved care outcomes, including:
  • Information and referral to appropriate resources.
  • Needs assessment and service planning.
  • Care plan development, implementation, and follow-through.
  • Crisis intervention and problem resolution.
  • Outreach to underserved or at-risk caregivers.
  • Case oversight and quality assurance.
• Periodically conducts home visits to assess caregiver environments, strengthen engagement, and ensure services are responsive to real-world need.
• Assists with maintaining complete, accurate, and timely client records and encounter notes to ensure compliance, support quality service delivery, and meet reporting requirements.

• Builds and maintains collaborative relationships with community agencies and professionals to expand service access and reduce service gaps.
• Communicates timely, relevant information affecting seniors and caregivers through local media and public outreach to increase awareness and utilization of services.

• Guides care partners through future care planning.
• Leverages community and organizational resources to connect caregivers with timely, appropriate supports.
• Serves as a key liaison between Senior Citizens Council and partner organizations to strengthen coordination and continuity of care.
• Coordinates and facilitates meetings to ensure effective communication and delivery of services across stakeholders.

• Communicates clearly and professionally with clients, staff, volunteers, and community partners to support trust, coordination, and effective service delivery.
• Develops and distributes Family Caregiver (FCG) and Older Relative Caregiver (ORC) newsletters to inform stakeholders and promote program engagement.
• Demonstrates strong written and verbal communication skills to support documentation, training, outreach, and collaboration.
• Utilizes public speaking skills to educate, inform, and engage caregivers, partners, and the broader community.

• Coachable with a willingness to learn and adapt to a changing workflow.
• Experience working with family caregivers.
• Experience working with older adults, children under the age of eighteen and/or people with disabilities.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Strong technological skills, especially in Microsoft programs and Canva.
• Ability to facilitate support groups.

• Occasionally transfers and lifts equipment.
• Frequently communicates and exchanges information with others.
• Engages in frequent local travel (personal vehicle required).
• May sit at a computer workstation for extended periods.

• Has reliable transportation.

• At least 21 years of age.
• High school diploma or GED.
• Meets one of the following criteria:
  • Completed at least forty-eight (48) semester hours or seventy-two (72) quarter hours of post-secondary education in a related field.
  • Two (2) years of experience in social services working with seniors or people with disabilities.
• Valid driver’s license and a safe driving record.
• Ability to pass a Central Registry and Division of Criminal Investigations background check.

• Impact – Assist caregivers and their loved ones to maintain independence and quality of life.
• Opportunity – Hone your professional skills as you develop and grow.
• Benefits – Enjoy access to Dental, Vision, and AFLAC insurances.