POSITION SUMMARY:
The Bistro Host & Busser is responsible for providing excellent customer service to guests of the Bistro by being professional and hospitable. The Host & Busser is expected to be able to clearly communicate and have product and menu knowledge in order to serve the guests. The Host & Busser works closely with servers and kitchen staff to ensure a smooth service for all guests.
ESSENTIAL DUTIES AND FUNCTIONS:
● Provides excellent customer service to guests by greeting them promptly in a warm and inviting manner so guests feel seen, cared for and appreciated
● Busses, cleans and sets tables ensuring they are ready for next guests
● Seats guests, fills water glasses, and takes drinks orders
● Assists servers with order entry and closing tickets in the point of sale system
● Maintains awareness of the restaurant overall and jumps in to help where needed
● Maintains awareness of timing and the impact it has on the kitchen staff
● Helps with opening and closing duties, including keeping the front of the house area stocked
● Meets attendance standards and accurately clocks in and out
● Notifies Bistro Assistant Manager when schedules are changed
● Follows the procedures and directives given by the Bistro Manager and Assistant Manager
● Ensures compliance with health, safety, sanitation and alcohol awareness standards
● Works closely with other team members to provide guests with a seamless experience
● Reports maintenance, hygiene, and hazard issues to the Facility Manager
● Performs all other related duties as assigned by management.
WORK SCHEDULE:
• Thursday thru Monday, 10am - 4pm
• Potential for additional shifts for one or two evening event(s) a week (usually Fridays and/or Saturdays)
DESIRED EDUCATION AND EXPERIENCE:
• Must be 16+ years of age
• 1-year experience in a restaurant (preferred)
QUALIFICATIONS AND SKILLS:
• Excellent interpersonal and communication skills
• Friendly, can do attitude that is focused on team success
• Willing to learn and take direction
• Exhibits confidence and independence in order to be proactive and solution oriented
• Respect for team members and supervisors of the Brinton
• Ability to manage multiple priorities in a fast-paced environment
• Personable, organized, and focused on cleanliness
COMPENSATION AND BENEFITS:
• $13/hour base wage, plus guaranteed gratuities
• Employee discount to Bistro and Museum Store
Qualified candidates please email cover letter and resume to recruitment@thebrintonmuseum.org To learn more about The Brinton Museum go to thebrintonmuseum.org.